Welcome to Samia Isha Collection! By using our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

Samia Isha Collection is an online modest fashion brand specializing in high-quality, elegant clothing. All items are sold as described on the website. Please review product descriptions and sizing charts carefully before purchasing.

2. Orders and Payment

All prices are listed in GBP (£).
Payments must be made in full at the time of purchase through our secure payment gateways (e.g., Stripe, PayPal, etc.).
Once an order is processed, it cannot be amended or cancelled. Please double-check your details before completing checkout.

3. Processing and Shipping

Processing Time: Orders are processed within 1–3 working days (excluding weekends and public holidays).
Shipping Time: UK deliveries typically take 2–3 working days after dispatch.
A tracking number will be provided via email once your order has been dispatched.
It is the customer’s responsibility to ensure the shipping address is correct. Samia Isha Collection is not responsible for delays or lost parcels caused by incorrect addresses.

International Shipping Policy: (DDU- Delivery Duty Unpaid) International orders may be subject to customs duties, VAT, and additional fees. These charges are set by your country’s customs authorities. The recipient (you) is responsible for paying these charges upon delivery. We are not responsible for any charges incurred during shipping. Delivery times vary based on the destination country. We cannot guarantee exact delivery dates once your package has left our facility.

Important Reminder: Please check with your local customs office to find out about potential charges before placing an order.

We are not responsible for any customs-related delays or fees.

4. Returns, Exchanges, and Refunds

No Returns or Exchanges: All sales are final. We do not offer returns, refunds, or exchanges.
Each item is thoroughly quality-checked before shipping to ensure it meets our high standards.
Damaged During Shipping: We are not responsible for damages or loss caused during shipping. Please select shipping insurance for added protection.

5. Product Care and Disclaimer

Products are made from high-quality materials. Follow the care instructions provided on the website or to maintain the quality of the fabric.
Slight variations in colour or texture may occur due to lighting or screen settings. These differences are not considered defects.

6. Missed or Failed Deliveries

If no one is available to receive your delivery, the courier will leave instructions for rescheduling or collection.
Unclaimed parcels returned to us will require an additional shipping fee for redelivery.

7. Intellectual Property

All content, designs, and images on the Samia Isha Collection website are the property of the brand. They may not be copied, reproduced, or used without written consent.

8. Liability

Samia Isha Collection is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the cost of the product purchased.

9. Contact Information

For inquiries or customer support, please contact us:

Email: samiaishacollection@gmail.com

Instagram: @samiaisha.col

10. Changes to Terms

Samia Isha Collection reserves the right to update these terms and conditions at any time without prior notice. Please review this page periodically for updates.

(Last updated 8st Februaury 2025)